Privacy Policy

Definitions

• Company or references to we, us or our means EASYNEST PTE. LTD. UEN No. 202424584D and includes the Company’s officers employees agents and contractors
• Day week month or year mean a calendar day week month or year respectively
• Discretion means sole absolute and unfettered discretion
• Dollar or $ mean the Singapore Dollar (SGD$)
• Event means any event organised hosted promoted marketed or advertised by the Company whether solely or jointly with any other party.
• Personal Data includes name, NRIC or Passport Number or other identification document, email address, handphone or telephone number and residential or business address.
• User means and includes any person who accesses or views the Company’s website, registers or registers and  pays for any service offered or uses any service provided through or by the Company whether via the Company’s website, other online platform or physically in person, or attends any event whether in person or remotely or in any hybrid form
• Premises means and includes any real property location or venue offered or marketed on or through the Site and includes or any other location or venue where we conduct business or provide services,

• Site means and includes the website or platform known as HOMEGLOBAL.CO  or a website or platform by any other name owned and/or operated by the Company from time to time
• Words importing the singular or male gender shall where the context so admits import the plural or female or neuter gender

1. Introduction

1.1. This Privacy Policy sets out the basis which the Company may collect, use, disclose, transfer, or otherwise process personal data of users of our websites, mobile/web applications, social media accounts, and other digital platforms (collectively “Sites”), in accordance with the Personal Data Protection Act 2012 (“PDPA”) of the Republic of Singapore.

1.2. This Privacy Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose, transfer or process personal data for our purposes.

1.3.    Your use of our Sites is subject to this Privacy Policy. Please ensure that you carefully read and understand our Privacy Policy before using our Sites and contact our Data Protection Officer if you have any questions. Your use of our Site constitutes an irrevocable agreement and consent to the terms and conditions of this privacy Policy. Your use of our Sites is subject to the condition precedent that you have read, understood agreed with and consent to the terms and conditions of our Privacy Policy without reservation.

2.         Changes to our Policy

2.1.    We may revise our Privacy Policy from time to time without prior notice. Any revision we make to our Privacy Policy in the future will be reflected on this page. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated.

2.2.    Where permissible by law, your continued use of, or access to the Sites, or express consent thereto, following any revision to our Privacy Policy (whether or not you have reviewed such document) shall constitute your acknowledgment and acceptance of the revisions we make to our Privacy Policy. For avoidance of doubt, revision shall include (but not limited to) amendments, modifications, deletions or additions or changes to our Privacy Policy.

3.         Your consent

3.1.    By providing us, or authorising your representative(s) to provide us with your personal data, you agree and consent to our (including our agents’ and representatives’) collection, use, disclosure, transfer, or processing of your personal data, both within Singapore and across borders, for the purposes outlined in this Privacy Policy.

3.2.    By accessing, visiting, using, or otherwise engaging with our Sites, you are deemed to have consented to:

3.2.1.   our Cookie Policy; and

3.2.2.  the collection, use, disclosure, transfer, or processing of your personal data both within Singapore and across borders, for the purposes outlined in this Privacy Policy.

3.3.    Your consent to photographs, and recordings 3.3.1. By attending or participating in events hosted or organised by us (or co-hosted or co-organised by us), or by accessing, visiting, or viewing any Premises offered or marketed through our Site, or any other location or venue where we conduct business or provide services, you consent to being photographed, filmed, and/or recorded, and you also consent to our use of any such film, image, or recording for public transmission, including for security, advertising, and promotional purposes.

3.3.2. We may use the images taken or videos recorded, and any screenshot or screencast of any online session or webinar featuring your photograph, name, image, likeness, voice, biography, and abstract in any media (including publication within and outside Singapore) and for the purposes stated herein, without identification, compensation, or payment of any kind.

3.3.3. If you do not wish to be photographed, filmed, or recorded, please take proactive steps, including leaving our Premises, events, or Sites, avoiding cameras or recording devices, turning off your microphone and webcam, and/or informing us or the relevant host/organiser in writing accordingly. There will be no refunds of event fees or charges in the event you choose to leave the Premises, events or Sites or take any other action to avoid being photographed filed or recorded.

3.4.  Your consent to receiving marketing material sent via email or WhatsApp or other digital or electronic app to your handphone.

3.4.1. When you submit certain forms on our Sites or engage our services, or attend or participate in our events, you consent to receive marketing or promotional materials, event information, and industry news and updates from us. You may opt out by informing us expressly in writing of your decision to opt out of receiving such marketing or promotional materials.

3.4.2. If you have provided your telephone number(s) you have consented to our contacting you at those number(s) using various methods, including voice calls, SMS, fax, instant messaging, or other means for marketing promotional or sales purposes.

3.4.3. By submitting your personal data to us, completing and submitting forms to us, attending or participating at our events or using our website, you consent to:

3.4.3.1. us using your personal data to provide you with such updates

and for the purposes stated here; and

3.4.3.2 the disclosure and/or transfer of your personal data, within Singapore or internationally, to marketing agents, partners, and/or representatives to conduct marketing activities on behalf of us.

3.5. You are responsible for ensuring that all information you submit to us is complete, accurate, true, and correct. Failure to do so may prevent us from providing you with our services.

3.6. If you provide us with personal information of a third party for any purpose, you must obtain their written consent beforehand. You represent and warrant that the collection, disclosure, and/or transfer of this third party’s information to us, as well as our subsequent collection, processing, storage, and/or use of that information as outlined in our Privacy Policy, is lawful. We may at our discretion (but are not obliged to) request proof of the written consent you obtained from the third party.

3.7. This Privacy Policy supplements, but does not supersede or replace, any prior consents you have given us regarding your personal data. It also does not affect any rights the Company (including our affiliates) have under applicable laws concerning your personal data.

4. Types of Personal Information We Collect

4.1 Based on your interactions with us, you agree and consent to disclose to us any one or more of the types of Personal Information we may collect including, but are not limited to: 4.1.1. Contact Information: Your full name, title, job position, email  address, residential or office address, shipping address, fax number, and phone number (landline or mobile). 4.1.2. Identification Information: Passport, national ID card, employee or  student pass, visa, or other government-issued identification. 4.1.3.  Demographic Details: Information such as age, nationality, ethnicity, gender, religion or lack thereof, date of birth, educational background, and profession or occupation or lack thereof.

4.1.4. Financial Data: Bank account details, credit or debit card numbers, and billing addresses.

4.1.5. User Account Information: Username, password, and activity logs on our websites. 4.1.6.  Preferences: Details on food and beverage preferences, dietary restrictions, and special requests.

4.1.7. Commercial Information: Records of products or services you have purchased, considered, or obtained.

4.1.8. Content Provided by You: Photos, videos, comments, feedback, online posts, and other content you upload.

4.1.9. Signature: Your signature, for instance, when signing agreements or forms.

4.1.10. Health Information: Health-related details like COVID-19 vaccination status, travel history, and health declarations, especially when visiting our facilities.

4.1.11. Employment Information: Employment history, educational qualifications, training and skills, background checks, proof of eligibility to work, military service details, and other information provided during job applications.

4.1.12.  Records of Interactions: Phone call recordings and other customer-facing interactions used for quality assurance, training, performance evaluation, and identity verification.

4.1.13. Other Information: Any additional details you or your agents or representatives provide to us.

5. How we collect your Personal Information

5.1 We collect your Personal Information through various methods and from multiple sources including, but without limitation, when you:

5.1.1. visit, access, or use our Sites;

5.1.2. register for, sign up for, or book our services;

5.1.3. create or manage online accounts or memberships with us, including through our Sites;

5.1.4. submit forms related to our services or to provide your feedback;

5.1.5. request to join an email list or other mailing lists;

5.1.6. participate, co-host, or co-organise any events with us;

5.1.7. speak or present at our events or related activities;

5.1.8. respond to our promotions, contests, giveaways, or other initiatives;

5.1.9. interact with our marketing representatives and agents, including for market surveys;

5.1.10. engage with our customer service team or staff, through meetings, business interactions, events, exhibitions, phone calls, letters, and online forms;

5.1.11. enter into agreements with us;

5.1.12. are referred to us by our or your partners, or any third parties;

5.1.13. contact us or request that we contact you;

5.1.14. provide additional personal data upon our request; and/or

5.1.15. submit personal data to us for any other reason.

5.2. We may also collect your Personal Information from:

5.2.1. Publicly Available Information: Your name, contact details, content, and online activity that we collect from public sources and social media platforms. If your profile is public, your information can be viewed by anyone on our websites and may be accessed or shared by other users, search engines, content aggregators, and news websites;

5.2.2. Video, Audio, and Sensory Information: Images, videos, and audio recordings that may be captured or processed through our security cameras, CCTV, recorded phone lines, voice recorders, and other technologies, in compliance with applicable laws;

5.2.3. Data from Third-Party Sources: Personal information we receive from third-party service providers (such as background check companies, data aggregators, and data cleansing firms) and business partners (including ticketing agencies, event organisers, sponsors, collaborators, merchants, delivery partners, booking platforms, and marketing partners);

5.2.4. Inferences from Collected Data: We may derive inferences from the aforementioned information to develop a profile about you that reflects your preferences, characteristics, psychological trends, predispositions, behaviours, attitudes, intelligence, abilities, and aptitudes regarding our products and services; and/or

5.2.5. Information from Your Network: Information provided by your employer, employees, friends, family, or agent/representative.

5.3. We may also automatically collect information from you on our websites through the use of cookies, web beacons, or similar technologies, including:

5.3.1. Technical Information: Your internet protocol (IP) addresses, browsing history, mobile carrier, time zone settings, geolocation data, advertising identifiers, the app version you are using, and the device details used to access our sites, such as device model, system, network type, device ID, screen resolution, and operating system.

5.3.2. Behavioural Information: Details about your online activities, such as preferences for ease of use and accessibility, how you interact with our sites, the content you engage with, advertisements viewed, and videos watched.

5.4. For more details regarding our use of cookies, please refer to our Cookie Policy, which should be reviewed alongside our Privacy Policy.

6. How we use, disclose, transfer, or otherwise process your personal data 6.1. We may use, disclose, transfer, or process your personal data for the following general purposes: 6.1.1. Perform obligations related to our provision of services (including at the discretion of the Company working jointly or co-operating with landlords tenants real estate agents insurance agents tradespersons or any other person the Company deems reasonably necessary to perform the services it has contracted to provide )

6.1.2. Verify your identity;

6.1.3. Process information related to your credit card, bank account, or payment to process registrations and book our services; 6.1.4. Provide access to our Premises, our events or the venue at which our events are held; 6.1.5. Communicate with you, process and respond to your requests, queries (including media requests), applications, complaints, and feedback;

6.1.6. Issue media announcements and responses;

6.1.7. Maintain the safety and security of our Premises (including through the use of security cameras), and Sites;

6.1.8. Assess, enhance, or refine our services, operational methods, or processes, which includes compiling data, conducting statistical and demographic analysis, and performing market research to improve our offerings; 6.1.9. Provide you with information, updates, invitations, feedback/surveys, competitions, promotions, marketing materials, contests, outreach activities, marketing campaigns, industry updates, business networking opportunities, invitations for speakers, collaborative/partnership initiatives, and any other relevant information related to our services;

6.1.10. Enable the delivery of services by our external vendors, service providers, insurance providers, and professional advisers;

6.1.11. Facilitate any planned or ongoing business asset transactions, assignments, or transfers that involve our rights or obligations related to your information;

6.1.12. Protect and enforce our contractual and legal rights and obligations;

6.1.13. Oversee our infrastructure and business operations, ensuring compliance with internal policies and procedures, and adhering to relevant laws, regulations, codes of practice, guidelines, court orders, legal processes, and directives from governing/statutory authorities (including applicable stock exchanges);

6.1.14. Fulfil audit requirements and general corporate requirements;

6.1.15. Resolve complaints, handling requests and inquiries;

6.1.16. Manage claims and disputes, conduct and assist with investigations, processes to prevent, detect, and investigate criminal activities (including fraud and money laundering), and analyse and mitigate other business risks;

6.1.17. Pursue any other legitimate business or interest purposes related to or in connection with the above, such as managing the relationship between you and us, facilitating internal business purposes; and/or

6.1.18. Any other purposes for which you have provided information, for which we have notified you or obtained your consent, or which we reasonably believe you have consented to.

6.2. We may use, disclose, transfer, or process your personal data when you access, visit, use, or otherwise engage with our Sites for the following purposes:

6.2.1. Process your sign in request or application for our or user/membership accounts;

6.2.2. Maintain and manage your user/membership account with us; 6.2.3. Verify your identity and process payments related to our provision of the services;

6.2.4. Provide you with our services;

6.2.5. Communicate with you for administrative purposes; 6.2.6. Resolve complaints and handle requests and inquiries;

6.2.7. Conduct market research for statistical, profiling, and analysis to enhance our services;

6.2.8. Enhance, promote, and develop our Sites;

6.2.9. Enable your participation in interactive features on our Sites;

6.2.10. Facilitate content sharing and social interaction among users;

6.2.11. Provide user support and manage our Sites' administration;

6.2.12. Ensure your safety and security while using, or accessing our Sites;

6.2.13. Customise the content you receive and offer tailored information on our Sites about our services that align with your interests; and/or

6.2.14. For any other purposes related to or in connection with the above or specified by us at the time of collecting your information.

6.3. We may use, disclose, transfer, or process your personal data for marketing purposes, provided youhave opted-in to receive marketing material:

6.3.1. Conduct market research and surveys to understand customer preferences, locations, and demographics, help us develop special offers and marketing programs related to our activities, events, and services;

6.3.2. Match information collected by us including data from other sources, to enhance our marketing, and offer or provide our activities, events, and services;

6.3.3. Generate and manage leads for the marketing and promotion of activities, events, and services offered by us;

6.3.4. Administer contests, competitions, and marketing campaigns related to the activities, events, and services offered by us;

6.3.5. Communicate advertisements and/or marketing materials about activities, events, and services offered by us such as special offers, promotions, loyalty and reward programs, upselling, cross-selling, online marketing, outreach programs, and advertising activities; and/or

6.3.6. Any other purposes related to or in connection with the above or specified by us at the time of collecting your information.

7. Disclosure of your personal data

7.1 All personal information in our possession will remain confidential. However, we may disclose your personal data to the following parties (whether in Singapore or internationally) when such disclosure is necessary for the purposes outlined herein, or for a purpose directly related to the original reason your personal data was collected:

7.1.1. Other departments or affiliates of the Company; 7.1.2. Our joint venture and collaboration partners, as well as any third-party business partners or merchants who provide services or sponsor contests and other promotional programs, either in partnership with us or independently;

7.1.3. Our business partners, investors, assignees, transferees, or other third parties, whether current or potential, to facilitate business asset transactions. This includes scenarios where (i) we sell or purchase any business or assets, (ii) we engage in selling, buying, merging with, being acquired by, or partnering with other companies or businesses, or (iii) we sell some or all of our assets, including during a merger, acquisition, joint venture, reorganisation, divestiture, dissolution, or liquidation;

7.1.4. Our agents, contractors, suppliers, specialised advisors, and third-party service providers who handle your information for various purposes, such as administrative tasks, analysis, archival, audits, background and credit checks, data hosting, development, financial services, identity verification, IT services, marketing, market research, operations, payment processing, research, security, storage, telecommunications, and training;

7.1.5. Our advertising, marketing, and promotion agents and representatives, responsible for activities such as contests, lucky draws, giveaways, outreach assessment, business matching, updates on our Sites, online sessions and activities, global events, and industry advancements;

7.1.6. Banks, payment processors, credit card issuers, credit agencies, or debt collectors required to facilitate and ensure the payment for any services requested;

7.1.7. Our lawyers, auditors, insurers, insurance investigators, credit providers, and other professional advisers;

7.1.8. Government entities, regulatory bodies, stock exchanges, law enforcement agencies, dispute resolution centres, and their representatives, adhering to relevant laws, regulations, codes of practice, guidelines, court orders, and other legal procedures or requirements;

7.1.9. Any individual or organisation acting for us, jointly with us, or on our behalf, concerning the purposes outlined here or for a directly related purpose for which your information was provided; and/or

7.1.10. Other individuals or entities for whom we have provided explicit notification at the time of gathering your information and obtained your consent, as mandated by relevant laws.

7.2 Transferring your personal data

7.2.1. Our operations may necessitate transferring and processing your personal information in servers located in Singapore and other countries outside the country where the information was initially gathered. This includes jurisdictions where our service providers, partners, collaborators, or other entities identified herein operate, which may not offer the same level of data protection as your home country.

7.2.2. We will implement suitable measures to safeguard your personal data in compliance with applicable laws, including ensuring that recipients of your personal information are bound by confidentiality obligations and adhere to standard contractual clauses.

7.3 Storing your personal data

7.3.1. Subject to applicable laws, we will retain your personal data for the duration necessary to fulfil the purposes for which it was collected or used (as communicated to you), or as required for our legitimate business or legal purposes. Once your personal data is no longer needed for these purposes, we will discontinue its retention.

8. Measures we take to protect your personal data

8.1. We employ reasonable administrative, technical, and physical measures to protect your personal information from accidental, unlawful, or unauthorised destruction, loss, alteration, access, disclosure, or use.

8.2. We will make commercially reasonable efforts (without guarantee) to ensure that organisations outside our Company (which handle or have access to your personal information as service providers to us):

8.2.1. ensure the confidentiality of personal data;

8.2.2. adhere to applicable data protection and privacy laws; uphold and safeguard your data protection rights; and/or

8.2.3. strictly utilise your personal data for our specified purposes in line with our instructions.

8.2.4. While we exercise reasonable care in selecting our service providers, our responsibility extends only to our own compliance with applicable laws.

9. Your rights and options

9.1. Access and correction.

9.1.1. We strive to maintain the accuracy, completeness, and currency of all personal data collected, considering its intended use and the interests of our Company. Where feasible, we will validate personal data using generally accepted practices and standards.

9.2. Withdrawal of consent. 9.2.1. You have the right to withdraw any consent previously provided to us or to object to the processing of your personal data for marketing purposes or on legitimate grounds related to other processing of your personal data.

9.2.2. You may also withdraw consent for us to send you marketing information via email, SMS, or instant messaging by following the unsubscribe instructions provided in the marketing communications.

9.2.3. Your withdrawal or objection will not affect the lawfulness of our processing of your personal data based on your consent or legitimate grounds before your withdrawal.

9.2.4. Depending on the scope of your request and the purposes for which your personal data was collected, we may no longer be able to provide or continue providing certain services to you, and you may no longer be able to attend or participate in our events.

9.2.5. Please note that you must communicate the withdrawal of your consent to the continued use, disclosure, transfer, or processing of your personal data by contacting us using the contact details below, subject to the conditions and/or limitations imposed by applicable laws or regulations. All withdrawal of consent objections or queries relating to use or processing of your Personal Data must be in writing and emailed to  the Data Protection Officer.

10. Contact details

10.1. If you have any inquiries, feedback, requests, or concerns regarding our Privacy Policy, or if you wish to exercise your rights and choices regarding your personal information, please contact us via email or by postal mail: (i) Email: support@homeglobal.sg

(ii) Mail:

1 KAKI BUKIT ROAD 1 #02-48 

ENTERPRISE ONE 

SINGAPORE (415934) 

Attention to: The Data Protection Officer

11. Limitation of Liability

11.1. While we take reasonable measures to protect your personal data as outlined in this Privacy Policy, no method of transmitting or storing electronic information can guarantee complete security. Therefore, we do not warrant, whether expressly, implicitly, or otherwise, that your personal data will never be collected, used, disclosed, processed, transferred, retained, or secured by any third party with or without our consent or authorisation in a manner inconsistent with our Privacy Policy.

11.2. To the extent permitted by applicable laws, we are not liable for any damages (whether direct, indirect, consequential, incidental, punitive, special, or otherwise) arising from or related to any third party's collection, use, disclosure, processing, transfer, retention, or security of your personal data, regardless of whether such damages are based on contract, tort, or other theories of liability. In the event we are held liable by a court of law or lawful tribunal, our liability to you under or in connection with these Terms and Conditions is capped at a total of Dollars Fifty Only $50.00 for all claims. You understand and irrevocably agree that given the nature of the Company’s business and the events organised and hosted by the Company whether solely or jointly with any other party the capped liability aforesaid is fair and reasonable taking into account all the circumstances.

12. Third Party Sites

12.1. Links to other websites: Our Sites may include links to websites operated by parties other than us, such as our business affiliates, merchants, or payment gateways. We do not control or endorse the privacy practices of these third-party websites. It is advisable to review the respective privacy policies of these websites to understand how they collect and manage your information.

12.2. Independent third-party websites: Please be aware that even if a third party is affiliated with us, their websites operate independently with their own privacy and data collection practices. We do not assume any responsibility or liability for the content, security practices, or activities of these linked sites. Accessing these linked sites is at your own risk and for your convenience only. We strive to maintain the integrity of our Sites, and appreciate any feedback regarding these links, including any issues encountered.

13.Definitions  under the Personal Data Protection Act 2012

13.1. In compliance with the definitions set out in the Personal Data Protection Act 2012 (“PDPA”), in our Privacy Policy “personal data” shall mean “data, whether true or not, about an individual who can be identified -

(a)   from that data; or

(b)   from that data and other information to which the organisation has or is likely to have access.”

14. Force Majeure 

Neither party  shall be liable to the other for delays in performance of their respective obligations under this Agreement arising from or caused by act of God, fire flood war strike  or any other occurrence commonly comprised within the meaning of Force Majeure.

15.  Governing Law / Disputes & Arbitration

15.1 This Privacy Policy is governed by the laws of the Republic of Singapore

15.2 Any claims or causes of action by any user against the Company shall be brought by way of arbitration at Singapore International Arbitration Centre (hereinafter referred to as SIAC) pursuant to the provisions of the Singapore International Arbitration Act and the Rules thereof for the time being in force The seat of arbitration shall be Singapore and the governing law shall be Singapore law. The arbitration shall be conducted in the English language. One (1) arbitrator shall be mutually agreed upon by the user and the Company to hear the arbitration proceedings. The arbitration proceedings and outcome shall be kept strictly private and confidential. The decision of the Arbitrator shall be final and binding on all parties and non-appealable. 

16. Titles Not Included In Construction

All headings and titles in this Privacy Policy are inserted for convenience only and shall not, for purposes of construction of this Agreement, form part of the Privacy Policy to be construed.

17. No Rights for Third Parties

Unless otherwise expressly provided for in this Privacy Policy, a person who is not a party to this Agreement may not enforce any of its terms under the Contracts (Rights of Third Parties) Act 2001 and notwithstanding any terms of this Privacy Policy, the consent of any third party is not required for any variation, (including any release or compromise of any liability or termination)  of this Privacy Policy.